Advanced facilitation


 BRISBANE     2, 9, 16, 23 July 2024

6:30 - 8:30pm Aust. Eastern Standard (Queensland) time

The world is changing ...
If some current trends continue, there may be a significant turning point within the next decade or so.
To remain effective, our communication, and decision making, and work relationships must change too.

Increasingly, the “soft skills” of facilitation and collective decision making are becoming more relevant.  This is happening not only for professional facilitators.  It's for everyone who works or plays or lives in or with groups.
That's almost everyone.

This is a webinar program that takes advantage of the growing relevance of facilitation, and the disruption to “business as usual” by Covid-19.  It is for people with several months experience as a facilitator or consultant, or who have worked as a manager or team leader using a facilitatory style, or who have already completed the “Foundations of facilitation” workshop or equivalent.  People who have almost no prior experience of facilitation may find the Foundations of facilitation program more appropriate to their needs.


People who already have some skills and experience at facilitating small groups, who wish to enhance their skills and understanding through a mix of theory, instruction, and practice.  They may or may not think of themselves as “facilitators”.  People who will benefit may include

  • educators at all levels  
  • facilitators  
  • learning and development officers and trainers  
  • consultants and change agents  
  • workers in extension or landcare  
  • community workers  
  • action researchers and action learning facilitators
  • team leaders and managers
  • project team leaders ...

...  people whose work includes helping teams and groups to perform more effectively and enjoyably, and would like to become even more effective at it.

... team leaders and team members who wish to learn how to improve their skills and understanding for better planning, problem solving and decision making.

When is it?

Four webinar sessions, 6:30 - 8:30pm Queensland time
2, 9, 16, 23 July 2024

(Queensland is on AEST, Australian Eastern Standard Time)


From the convenience and comfort of your own workplace, office or home -- from wherever you have access to the internet


The first aim is to help people with some facilitation skills to deepen their understanding. This is to improve their ability to respond to actual situations.
A second aim is to equip them with some valuable tools and techniques, to broaden and deepen their facilitation repertoire.

To help in achieving this, there will be skills, concepts, processes and techniques for facilitation. They will possibly include the following, or other desired facilitation topics.  (The actual program topics will be negotiated with participants.)  Likely topics include the following:

  • designing, observing and diagnosing group process
  • initial work for groups: goal setting, climate setting, relationship building
  • using processes derived from complexity theory for problem solving or decision making when rational processes won't work
  • facilitating meetings for problem-solving and decision-making
  • facilitating learning processes or change processes using experiential and participative methods
  • intervening in difficult situations and in large groups.

Action research principles and processes are used to fine tune the program as it progresses.


Participants will help to determine the process and content of the program.  Subject to this negotiation they can anticipate an involving process that provides a mix of theory, discussion and practice.  There will be small group work to help participants consolidate the skills, techniques and concepts.

Any participant may ask for pre-work to help them prepare for the program and obtain the most from it.  Through the webinar program, attention will be given to learning transfer -- how to implement learning at work or elsewhere.


The webinar facilitator is Bob Dick, a Brisbane-based educator, facilitator and consultant.  His reputation in these fields is based on half a century of educational, consulting and facilitation experience in a variety of settings.

Those of you who are familiar with his work will know that his style is casual and participative, his processes robust and learnable, and his documentation clear, readable and practical.  His workshops are characterised by an integration of theory and practice, with equal emphasis on the development of skills and understanding.  With understanding, it is easier to respond flexibly to new challenges.  The processes and models he helps others learn are those which he makes use of in his own work and life.


The fee for the four-webinar program is $550.00 payable in advance, or $440.00 if received 28 days before the first webinar.  All prices quoted are in Australian dollars and include GST.

Teams of two or more from a single organisation qualify for a discount of $110 ($100 + GST).  Contact Bob (0418 759 496) for further details.

Cancellations will result in a 90 per cent refund if received by 9 days before the first webinar, and a 50 per cent refund if received 48 hours before the the first webinar.  Alternatively, participants who are unable to attend are welcome to substitute someone else.

A limited number of half-price bursaries may be available for those genuinely unable to pay the full fee, or other arrangements may be possible.

To register

Print out and complete the subscription form, and mail, email or fax it to Interchange.  You will find bank details for direct cash transfer (and contact details for Interchange) on the form.

Or telephone Camilla at (07) 3378 5365 and charge your attendance to your Visa or MasterCard.

Negotiate your own in-house workshop

If you would prefer to have a workshop or program specifically designed to meet your particular needs, and run for you in your organisation or community, Interchange would be pleased to do that.  Important advantages of in-house and in-community workshops include their relevance (we fine-tune them to your needs), their greater ease of application to real local issues, and the opportunity to plan for transfer of learning to the workplace or elsewhere.  We would welcome the opportunity to help you plan for learning transfer with prework or follow-up activities.

Enquire about possible virtual or in-person skill development, team coaching and similar.

Interchange    37 Burbong Street  Chapel Hill  Queensland  4069    Australia
Telephone (07) 3378 5365   Fax (07) 3878 4338   email

Maintained by Bob Dick.  This page last revised 2023 10 27.

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